Shipping & Delivery Policy

Our aim is to offer reliable shipping services worldwide, ensuring prompt delivery for all our customers. Here's a breakdown of our shipping process and some frequently asked questions:

Order Processing:

  • Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Duration:

  • We provide FREE international shipping on all orders.
  • International shipping times may vary due to customs clearance procedures.
  • Standard shipping generally takes about 7-14 business days.

Address Accuracy:

  • Please ensure your shipping address is accurate and complete during checkout to avoid delays or non-delivery.
  • We cannot be held responsible for issues arising from incorrect or incomplete address information provided by the customer.

Shipping Delays:

  • While we strive for prompt delivery, unforeseen circumstances like extreme weather or carrier delays may occasionally impact shipping times.
  • Max delivery time from the date the order is placed is 60 business days. If the package is delayed a full refund cannot be applied until after the 60th business day.

FAQs:

  1. Changing Shipping Address:

    • Shipping addresses cannot be revised after successful order placement.
    • We'll attempt to accommodate address changes before shipping, so please ensure accuracy during checkout and contact us promptly if assistance is needed.
  2. Tracking Orders:

    • Orders are usually shipped within 1-3 business days.
    • Tracking numbers are updated 3-5 days after shipping, once provided by the courier.
    • Contact us if you haven't received tracking info within 7 business days.
    • Track your order on our website for real-time updates.
    • Customs processes vary by country, affecting delivery times.
    • You'll be notified of the last-mile courier when your package reaches your country. 
  3. Will my items be sent in one package?
  • For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

We appreciate your patience and understanding regarding shipping times and customs processes. If you have further questions, please don't hesitate to contact us.